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Fidelity Virtual Card

Fidelity Virtual Card

Fidelity Virtual Card is a secure and flexible alternative to physical payment cards. The virtual card can be used to shop online (locally and internationally), pay bills and subscriptions etc.

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How to Request for Fidelity Virtual Card

Log on to our mobile app

Go to function (The three bar at the top left)

Click on Cards > Virtual cards > Input PIN or Token (From token app)

Click on Create card > Open a new account or Use an existing account

Select account > Purpose > Name on card

Click on Create card

Card PAN will be generated with expiry date and CVV.

How to Activate Fidelity Virtual Card

Log on to our mobile app

Go to function (The three bar at the top left)

Click on Cards > Virtual cards

Click on Manage virtual cards

Click Change PIN

Virtual card is activated

Frequently Asked Questions

Virtual cards can be generated via mobile app or online platforms. You don’t need to visit our branch.

Free

None

WEB only

Using your Card abroad?

If you plan to use any of your Fidelity cards abroad, let us know 24hrs in advance.
contact us: [email protected]

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Lost / Stolen
Cards

If your Debit/Credit Card is lost or stolen, please contact us
immediately via Fidelity Trueserve on: 0700FIDELITY, +234 1 4485252
email us: [email protected] or go to the nearest Fidelity
Bank branch.

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