MY 770
*770#
The code you should
never forget
Bank on the go without barriers from the comfort of your home.
Pay bills | Buy airtime | Transfer funds and more
MY 770
Enjoy Increased Limit
you that airtime purchase has been increased from N5,000 to
N20,000.
Service Charges
Fidelity Instant Banking (*770#) service charges are:
| Service Rendered | Old Fee | Transaction Charge |
|---|---|---|
|
Balance Enquiry |
10 |
20 |
|
Intra-bank Transfer |
Flat rate of N50 |
N0-N5,000 – N10>N5,000 – N25 |
|
Inter bank Transfer |
Flat rate of N50 |
N0-N5,000 – N10 + VAT >N5,000 – N25 + VAT |
|
Bill Payments |
100 |
105 |
Getting Started
*770# Instant Banking
banking transactions effortlessly. You can complete all
transactions in just a few steps, once you have a Fidelity Bank
account, you are already a step ahead. Just Dial *770# on your
mobile phone and select Instant Banking to choose from the
array of services available, and you are ready to go! It’s as
simple as can be.
Features
- The service is available to Airtel,9mobil, GLO and MTN subscribers
- The money is deducted directly from your FIDELITY account
- Daily airtime top-up limit is N20,000 for recharge
- Maximum funds transfer limit is N20,000 per transaction, with a cumulative transfer limit of N100,000 daily
- Daily bills payment limit is N20,000
- Dependent on full network signal from your telecom provider
- Available 24 hours a day and 7 days a week
Benefits
- Easy, simple, fast and convenient
- Service available 24 hours a day and 7 days a week
- Allows you select the accounts to be used where there are more than one.
- Transaction process is less than 20 seconds
*770# Open Account
Open An Account
Via *770*01#
Step 1 – Select an account opening option (Select Option 1 if you have your BVN and Option 2 if you don’t)
Step 2 – Enter your first name First Name
Step 3 – Enter your middle name or Press ‘0’ if you don’t have one
Step 4 – Enter your last name
Step 5 – Select your gender
Step 6 – Enter your account officer code or press ‘0’ if you don’t have one
Step 7 – Enter your date of birth
Step 8 – Press 1 to confirm your details and proceed
- Single transaction limit is N20,000. Daily Limit is N100,000
- Works with phone numbers registered with Fidelity Bank
- Dependent on full network signal from your telecom provider
- Money is deducted directly from your Fidelity Bank account
*770# Top Up Airtime
Recharge Your Phone or Top UP For Friends & Family
With Fidelity Instant Banking (*770#), you can recharge your phone in just a few seconds. Stay ahead, stay connected!
Features
For Self-Recharge: Dial *770*AMOUNT# Example: From your phone, dial *770*1000# to recharge ₦1,000 on your phone.
Features
- Single transaction limit is N20,000. Daily Limit is N100,000
- Works with phone numbers registered with Fidelity Bank
- Dependent on full network signal from your telecom provider
- Money is deducted directly from your Fidelity Bank account
Benefits
- It’s fast, convenient and the easiest way to send money
- The entire transaction process takes approximately 10-20 seconds
- With *770#, you can transfer funds within Fidelity and to other Nigerian banks
- Available 24 hours a day and 7 days a week
*770# Transfer Funds
Transfer Money Securely To
Any Nigerian Bank In Seconds
How To Transfer Using *770#
To transfer funds, dial *770*ACCOUNT*AMOUNT# Example From your phone, dial *770*5050123456*10000# to transfer ₦10,000. Follow the on-screen prompts and complete your transfer with your PIN or password
Features
- Single transaction limit is N20,000. Daily Limit is N100,000
- Works with phone numbers registered with Fidelity Bank
- Dependent on full network signal from your telecom provider
- Money is deducted directly from your Fidelity Bank account
Benefits
- The entire transaction process takes approximately 10-20 seconds
- Available 24 hours a day and 7 days a week
- • Allows you select the accounts to be used where there are more than one
*770# Cardless Withdrawal
Get Instant Cash From The ATM
Without Your Card
For example, dial *770*8*10000# using your phone, then follow the on-screen prompts. Create a one-time PIN (OTP) then enter your PIN to get a Paycode directly from your Fidelity account to withdraw cash. At the ATM, enter your Paycode, PIN, and Amount to get your cash, Voila!
Features:
- Single transaction limit is N20,000.
- Works with phone numbers registered with Fidelity Bank
- Dependent on full network signal from your telecom provider
- Money is deducted directly from your Fidelity Bank account
- The PAYCODE (11 digit code) is valid for 24hours from date of initiation
Benefits:
- You can send the (PAYCODE) to a third party, without compromising your account or debit card details.
- You can also collect cash from any ATM nationwide.
- The entire transaction process takes approximately 10-20 seconds
- Available 24 hours a day and 7 days a week
*770# Pay Bills
Pay Your Bills At Your Convenience;
DStv, Swift 4G, NairaBet, LCC Toll, and Lots more!
For most of us, the thought of paying bills screams stress; traffic, queues, delays, etc. With *770# Instant Banking, you can forget all that. Paying your bills is now so easy and convenient. You don’t even need to have an internet connection to pay your bills!
How To Pay Bills
Using *770#
*770*CODE*SMART CARD NUMBER*AMOUNT#
Example: From your phone, dial *770*1099*41234567890*5500# to pay for a ₦5500 DStv plan
Code
Codes to dial in order to pay your bills are as follow:
| Code | Description |
|---|---|
|
1099 |
DStv |
|
1098 |
DStv Box Office |
|
1077 |
Startimes |
|
1088 |
Gotv |
|
1033 |
Swift 4G Subscription (Swift 4G) |
|
1022 |
Enugu Electricity Distribution Company Postpaid (EEDC Postpaid) |
|
1021 |
Enugu Electricity Distribution Company Postpaid (EEDC Prepaid) |
|
1044 |
Ibadan Electricity Distribution Company (IBEDC Bills) |
|
1013 |
Kano Electricity Distribution Company Prepaid (KEDCO Prepaid) |
|
1014 |
Kano Electricity Distribution Company(KEDCO Postpaid) |
|
1017 |
Port Harcourt Electricity Distribution Company (PHED) |
|
1015 |
Benin Electricity Distribution Company (BEDC Postpaid Payments) |
|
1011 |
EKEDP Prepaid Payments (EKEDP Prepaid) |
|
1012 |
EKEDP Prepaid Payments (EKEDP Postpaid) |
|
1066 |
LCC toll payments |
|
1055 |
NairaBet |
|
1068 |
Lagos Toll Company (LTC) |
|
1112 |
Pay Airtel bills |
*770# SMS and Email Alerts
Choose SMS and Email Alerts You Want To Receive
You can now determine the different categories of emails and SMS you want to receive. You can either opt-in or opt-out from receiving emails or SMS.
How To Choose Alerts you want to receive:
To choose the type of alerts you want to get, dial *770*2#
Features
- SMS/Email notification control.
Benefits
- No need to fill any forms
- No need to enter the banking hall
*770# Fidelity Secure
24/7 Guaranteed Security On Fidelity Bank Accounts.
We have increased the security of your funds with a new service called “Fidelity Secure”. From any phone you can instantly disable your account from this service if missing.
How To Secure Your Account Using *770#
To block your accounts, dial *770*08012345678#
Benefits
- Secure your account incase of lost or stolen Phone/Debit Cards.
- Stress-free and convenient
- No need to enter the banking hall
*770# Block Cards
Block Your Cards or Instant Banking Service Easily And Instantly When Robbed Or If PIN Is Compromised
Instant Banking allows you to seamlessly block your cards when stolen or missing and also increase the security of your funds with “Instant Block” when stolen or missing without having to be physically present at your branch.
How To Block Card
Using *770#
How To Block Your Card: To block your card, dial *770*911#
Benefits
- Allows you secure your account promptly when your phone gets stolen or missing.
- Stress-free and convenient
- No need to enter the banking hall
- Instant security for your funds
*770# UPDATE BVN
You Can Now Update Your BVN Yourself.
Update your BVN/Email instantly on your mobile phone. No need to go to the bank or get stressed over your BVN. The simplest way to update your BVN and email details without going through the hassle of visiting the bank.
How To Update Your BVN *770#
To update your BVN, dial *770*02#
Features
- Instant BVN update on your accounts
Benefits
- No need to fill any forms
- Guaranteed security on your accounts
- No need to enter the banking hall
*770# Balance Enquiry
Keep Track And Stay Up To Date With Every Activity On Your Account
Checking the balance on any of your accounts is now a breeze!
How To Check Your
Balance Using *770#
To know how much you have left in your account, just
dial *770*0# and follow the on-screen prompts.
Benefits
- Fast, convenient and simple
- No need to enter the banking hall or fill any forms
- Check your account balances anywhere…
- *770# Balance Enquiry
*770# Change PIN
Now You Can Change Your
PIN Yourself In Seconds!
Is your PIN compromised? Do you feel the need to change it? Or, do you, for security reasons, just want to reset it? Set your mind at ease! You can secure your Instant Banking Channel again, just follow these simple steps:
How To Change Your
Pin Using *770#
To change your PIN, dial *770*00#
Features
- 100% self-service
- Secure and convenient
Benefits
- Change your current PIN whenever you feel it has been compromised or disclosed to a 3rd party
*770# Frequently Asked Questions
All You Need To Know
How To Do Self-Recharge: To recharge your phone, Dial *770*AMOUNT# Example: From your phone, dial *770*1000# to recharge ₦1,000 on your phone.
All individual account Holders of Fidelity Bank
Yes , the service is automatically linked to all your accounts so you can select which account to use when performing a transaction
Daily Limit Is N20,000
For protection of your funds, we have a service called INSTANT BLOCKING. Simply dial *770*911*phone number to be blocked# from any phone to immediately disable instant banking on all your accounts if your phone ever gets stolen or missing.
Yes, Dial *770#, select Collections and follow the prompt
Customers dials *770#, select forgot PIN and follow the on screen prompt
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