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Reactivate Your Account Today

and enjoy a seamless banking experience

It has been months since you used your Fidelity account, did you think we would not notice?

Reactivate your account today and enjoy a seamless banking experience.

Dormant Account Reactivation

Enjoy seamless banking at your convenience

Download the Fidelity Online Mobile Banking App to transact on the go!

No Data, No Queues, No Worries!

Dial *770# to buy airtime, request a loan, transfer funds and pay bills.

How to Reactivate a Dormant Account

How to Reactivate Your Fidelity Account With Your App

Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate

Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN

Step 4
Input OTP



Step 5
Accept indemnity
clause


Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7
Boom! 0

Account will be reactivated within 48 hours

Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate
Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN
Step 4
Input OTP

Step 5
Accept indemnity clause

Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7
Boom! 0

Account will be reactivated within 48 hours

Download The Fidelity Online Banking App

fidelity mobile banking

How to reactivate your Fidelity account on the Web

Register or log on to online.fidelitybank.ng
Step 1
Click on Do More

Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”
Step 4
Input answer to your Secret Question


Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN



Step 7
Input OTP



Step 8
Register or log on to online.fidelitybank.ng
Step 1
Click on Do More

Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”

Step 4
Input answer to your Secret Question

Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN

Step 7
Input OTP

Step 8
Boom! 0

You’ve successfully logged your reactivation request. Your document will be reviewed within 48 hours

Transact with us by sending money, paying bills, buying airtime and more.

How to Transact

Transact with 770#

fidelity bank Personal Banking 770

Via the Online Banking App.

Download Now

fidelity mobile banking

Chat with Ivy to make a Transaction on 0903 000 0302.

Fidelity Bank IVY

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