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Are you a new or inactive customer?

Sign up on Fidelity Online & Instant Banking (*770#) here

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Time*
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Do More Transactions,

Get More Rewards!

Be one of our luck customers to get rewarded in the Fidelity Mega Rewards programme. To qualify, simply transact more daily buy airtime, transfer funds and pay bills on the Online and Instant Banking channels and stand a chance of getting rewarded with fantastic prizes.

Prizes Up for Grabs

003-ps4
PS5
004-smartphone
Smart phones
002-headset
Headsets
005-sunbed
Weekend Getaway
006-call
Airtime
001-global-network
Internet data

Got family and friend?

Get them onboard by telling them to participate in the Fidelity Mega Rewards and enjoy the rewards together.

Sign up today on:

Instant Banking

Instant Banking (*770#)

How to Enroll on Instant Banking (*770#)

Step 1 – Customer dials *770#,

Step 2 – Customer get prompted to input account number and create PIN.

To Start Transacting

Step 1 – For Self-Recharge: Dial *770*AMOUNT# or recharge another phone, Dial *770*PHONE NUMBER*AMOUNT#

Step 2 – To transfer funds, dial *770*ACCOUNT*AMOUNT#

Step 3 – To pay a bill, dial *770*CODE*SMART CARD NUMBER*AMOUNT#

Online Banking

Online Banking

How to Sign-up on Online Banking

Step 1 – Go to Fidelity Bank’s website or Download the Mobile app via

Step 2 – Click on “Sign Up!”

Step 3 – Enter Account number and OTP response.

Step 4 – Fill biodata page (Ability to customize USER ID)

Step 5 – Verify and submit

Step 6 – Go back to login page and start enjoying a fresh online banking experience

Note: Online Banking verification can be completed in any of the three ways below:

  1. Use the debit card tied to the account
  2. Email verification. N.B only available for account with maintained email address.
  3. Visit the bank branch or contact Trueserve

  • Individual and Unregistered Businesses
  • Registered businesses- Limited Liability Company, Sole proprietorship,
  • Partnerships, Cooperatives.
  • Corporates with Retail Chain-Large Distribution Networks

  • A viable business location
  • Valid means of identification – Voter’s card, Driver’s License, International Passport, National ID card
  • Utility bill
  • Duly completed account opening form
  • Passport Photograph

POS terminals are free and available at your nearest Fidelity Bank branch

Yes, our special agency banking accounts have been customized to avoid frill charges

All our agency banking transactions are settled INSTANTLY!!

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