Money Transfer Services

MoneyGram
If you want to enjoy delightful service then you have to choose Fidelity Bank Plc to send or cash your MoneyGram transfer. It is fast, reliable and secured. The service is available in all fidelity Bank Plc branches.

Features:
• Beneficiary pays no charges on receiving cash.
• No minimum amount on receiving and sending.
• Transfer when completed is available in minutes.
• Available for use by all.

Requirements To Receive Money
• Transfer Reference Number
• Expected Amount
• Acceptable means of identification (see Accompanying Documents)
• Sender’s name and country (city to be included for transfers coming from the US)
• Receiver can be an account holder or walk-in customer.

Documents to Receive Money
• Primary proof of identification – International Passport, Driver’s License and National Identity Card
• Secondary proof of identification (for transfers below $300 or its Naira equivalent) – other identity cards e.g. Government issued identity cards, Identity cards from blue chip companies, Police and Military/Paramilitary and other photo IDs.

What do I require to receive transfers through MoneyGram?
• Complete the “Receive Form” and provide:
• Reference Number
• Sender’s names & country of origin (city or state for US outbound transfers)
• Receiver’s name and address
• Amount expected – accurate USD amount only
• Receiver’s telephone number
• Test Question and Answer
• Primary or secondary means of identification/li>
• Receivers identified with a Fidelity Bank account or a referee

Documents to Send Money through MoneyGram
• Amount to be sent
• Duly filled Send Form
• Proof of Identification

Please note that USD bills are no more available. The new CBN regulations stipulate that the receiver can only be paid in Naira. This is open to account holders only.

You can reach Money Transfer Team via mail on moneytransfercsu@fidelitybank.ng or remittancegroup@fidelitybank.ng
Alternatively, you can call 01: 4619031 for clarifications and support.

QuickPay
This is the flagship money transfer product of the Bank launched in 2009. Fidelity Quick pay has two modules- Local (domestic transfer) and international transfer by licensed money transfer agents resident in Diaspora.

Local (domestic transfer): domestic transfer within Nigeria, whereby sender walks into any branch of Fidelity bank and consummates a transaction that can be picked up in any of Fidelity’s branch (via cash pickup at the counter or account credit) or direct crediting of the beneficiaries account in any other bank in Nigeria.

Features
• Cash Transfers (pickup @ counter)
• Cash Transfer to Fidelity Accounts
• Cash Transfers to other bank account
• Web based
• Multiple Security Levels
• Secure https environment
• Competitive pricing
• Transfers can be sent to non-account holders
• Transfers are online real time

Primary ID
• Valid International Passport
• Driver’s license
• National Identity card
• Permanent voters card

You can reach Money Transfer Team via mail on moneytransfercsu@fidelitybank.ng or remittancegroup@fidelitybank.ng
Alternatively, you can call 01:4619031 for clarifications and support.

RIA
Fidelity Bank offers flexibility of making payments to beneficiaries in Naira and direct account deposit from over 204,000 locations worldwide through RIA money transfer.

Benefits:
• Receiving Payment services available in all Fidelity branches
• Transfer is available to receiver instantly once the sender concludes the transaction.
• Receiver does not pay any fee

Documents to Receive Money:
• Primary proof of identification – International Passport, Driver’s License and National Identity Card

What do I require to collect transfers through RIA?
• Complete the “To Receive Money” Form and provide:
• PIN number
• Amount expected
• Sender’s name & country of origin
• Receiver’s name and address
• Receiver’s telephone number
• Primary means of identification

You can reach Money Transfer Team via mail on moneytransfercsu@fidelitybank.ng or remittancegroup@fidelitybank.ng
Alternatively, you can call 01:4619031 for clarifications and support.

Western Union
At Fidelity Bank Plc, we understand that a good number of Nigerians have strong ties with their loved ones at home and Diaspora as well. Sending money and caring for this class of people is made easy and convenient with Fidelity Bank Western Union partnership. With about 10 years’ experience offering exceptional service to our teeming customers, the Bank readily comes to mind when it comes to Western Union transfer in Nigeria. Visit any branch of Fidelity Bank and enjoy fast, convenient and reliable money transfer service.

Benefits:
• Receiving and Sending Payment services available in all Fidelity branches
• Transfer is available to receiver instantly once the sender concludes the transaction.
• Receiver does not pay any fee

Requirement for Receiving Payments:
• The Money Transfer Control Number (MTCN)
• Expected amount
• Acceptable means of identification (see documentation required)
• The receiver’s name, address and phone numbers
• Sender’s name and country (city to be included for transfers coming from the US)
• Receiver must be an account holder or identified by an account holder
• Test Question and Answer (Depending if Sender includes it)

Documents to Receive Money:
• Primary proof of identification – International Passport, Driver’s License and National Identity Card:
• Secondary proof of identification (for transfers below $300 or its Naira equivalent) – other identity cards e.g. Government issued identity cards, Identity cards from blue chip companies, Police and Military/Paramilitary and other photo IDs.

Requirement for Send Transfers:
• Amount to be sent.
• Duly filled Send form.
• Proof of Identification.
• Open to account holders only.

What do I require to collect transfers through Western Union?
• Complete the “To Receive Money” Form and provide:
• Money Transfer Control Number (MTCN)
• Amount expected
• Sender’s name & country of origin (city or state for US outbound transfers)
• Receiver’s name and address
• Receiver’s telephone number
• Test Question and Answer )
• Primary or secondary means of identification

You can reach Money Transfer Team via mail on moneytransfercsu@fidelitybank.ng or remittancegroup@fidelitybank.ng
Alternatively, you can call 01:4619031 for clarifications and support.

Transfast
Fidelity Bank is in partnership with Transfast a global money transfer and Payment Company with the network spanning over 108 countries. Fidelity Bank offers flexibility of making payments to beneficiaries in Naira and cash pick up services from over 300,000 pay out locations worldwide through Transfast money transfer.

Benefits:
• Receiving and Sending Payment services available in all Fidelity branches
• Transfer is available to receiver instantly once the sender concludes the transfer
• Receiver does not pay any fee

Requirement for Receiving Payments:
• Reference number
• Sender’s full name
• Receiver’s full name
• Correct answer to the Test question (if required)
• Correct sending country
• Expected payout amount (+/-10%)
• Means of identification

Documents to Receive Money:
• Primary proof of identification – International Passport, Driver’s License and National Identity Card:
• Secondary proof of identification (for transfers above $300 or its Naira equivalent) – other identity cards e.g. Government issued identity cards, Identity cards from blue chip companies, Police and Military/Paramilitary and other photo IDs.

Small World
Fidelity Bank is in partnership with Small World international money transfer with the network spanning over 160 countries. Fidelity Bank offers flexibility of making payments to beneficiaries in Naira and cash pick up services from over 225,000 pay out locations worldwide through small world money transfer.

Benefits:
• Receiving Payment service available in all Fidelity branches
• Transfer is available to receiver instantly once the sender concludes the transfer
• Receiver does not pay any fee

Requirement for Receiving Payments:
• Reference number (folio number)
• Sender’s full name
• Receiver’s full name
• Correct answer to the Test question (if required)
• Correct sending country
• Expected payout amount (+/-10%)
• Means of identification

Documents to Receive Money:
• Primary proof of identification – International Passport, Driver’s License and National Identity Card:
• Secondary proof of identification (for transfers above $300 or its Naira equivalent) – other identity cards e.g. Government issued identity cards, Identity cards from blue chip companies, Police and Military/Paramilitary and other photo IDs.

Cashpot
Fidelity Bank Partners with Cashpot to remit money to customer Naira account directly. We understand that good number of Nigerians have strong ties with their loved ones at home and in diaspora. Receiving money made easy and convenient for our customers.
CP Express
Fidelity Bank Partners with CP Express to remit money to customer naira account directly. We understand that good number of Nigerians have strong ties with their loved ones at home and in diaspora. Receiving money made easy and convenient for our customers.