Mobile Money

Fidelity Mobile is our mobile e-wallet which allows our customers carry out mobile money transactions (transfers, bill payment, and airtime purchase) anytime, anywhere.

It can be accessed either via a mobile app (Blackberry, Apple and Android versions available) or by dialing the USSD code *770#.

How to get this product
You can get it using the USSD short code *770#
To download the app, simply visit the app stores of your smartphone devices (IOS, Android & Blackberry)

Unique Features How to Use Frequently asked Questions
  • Accessible via USSD *770#
  • Cardless withdrawal on Fidelity ATMs
  • E-wallet based transactions
  • Third party transfers to any phone number not registered on fidelity mobile money platform
  • Simply download and do a self-registration to activate e-money wallet
  • Visit any Fidelity bank branch to link your e-money wallet to your account
  • Fund your wallet by transferring from your bank account to your e-money wallet
  • Begin your transfers, bill payments, airtime purchase, cashout from e-money wallet
How do I get started? Dial *770# or download from the app stores
How do I get money into my wallet?
  • Link bank your account to your e-wallet
  • Visit the nearest Fidelity bank branch and fill the form
  • Transfer from your account to your e-money wallet
  • Fund wallet through an agent
What do I do if I get error messages while trying to sign-in?
Contact Trueserve on 01-4485252 (+234-1-4485252 if calling from outside Nigeria) or WhatsApp: +2349030005252. You may also e-mail us at Your request will be treated with utmost urgency