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Team Member, Loan Recovery

Job Objective(s)

  • Recovery of Non-performing accounts.

Duties & Responsibilities

  • Liaise with Legal Dept. on recovery process.
  • Liaise with External agents (Estate Agents & Valuers, External Solicitors, Debt Recovery agents, Private Investigators, SFU, EFCC).
  • Lead negotiation team for major Recovery accounts.
  • Liaise with Branch Leaders and Bank Heads on developing and implementing recovery strategies for non-performing accounts
  • Recommendation of interest waivers, concessions, write offs and classification of non-performing accounts.
  • Supervise the work performance of Teams.
  • Attend court sessions in relation to accounts in Litigation
  • Render various reports on recoveries made on non-performing accounts monthly.
  • Marketing and selling of Collateral of Non-performing accounts.
  • Any other duties as assigned by either Supervisor or Divisional Head.

Key Competencies/ Knowledge

  • Ability to pay attention to detail.
  • Good knowledge of the Bank’s Banking Software.
  • Strong ability to interpret and reconcile accounts.
  • Good Knowledge of Bank Credit Policy and general economic trends in the country.
  • Good knowledge of Microsoft Excel.
  • Excellent negotiation and bargaining skills.
  • Strong analytical skills.
  • Excellent organizational skills.
  • Good record keeping / file keeping and documentation skills.
  • Excellent interpersonal skills.

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