Naira Credit Card

ATM or POS displays “Invalid PIN”. What can I do?

Customer should enter the correct PIN or visit the nearest Fidelity bank branch for a PIN reset.

By |March 15th, 2019|0 Comments

ATM displays “Card not Smart”. What can I do?

Wipe the card with dry cloth and try on another machine, if it persists, customer should request for a replacement.

By |March 15th, 2019|0 Comments

My card is blocked. What can I do?

Customer should request for a PIN reset in the nearest Fidelity branch

By |March 15th, 2019|0 Comments

I cannot remember my credit card pin

Step 1: Request for a new PIN in any of the Fidelity closest Branch

Step 2: You’ll receive SMS alert with 24 hours, Slot your card into Any Fidelity bank ATM and select any random 4 digits Number and press enter.

Step 3: Select “change PIN” to enter your preferred 4 digits PIN

Step 4: Re-enter the PIN the […]

By |March 15th, 2019|0 Comments

How can I block my card in the event of card fraud?

Simply dial *770*991# or call Trueserve number 01-4485252

By |March 15th, 2019|0 Comments

What is the Fidelity Visa Naira Credit Card?

This is a naira denominated credit card tailored for customers who have a minimum of 1 year banking relationship with Fidelity Bank.

By |August 29th, 2015|0 Comments

What are the Credit limits on the Fidelity Visa Naira Credit Card?

– Individual/Corporate account holders can access up to ₦4 million.

By |August 29th, 2015|0 Comments

What are the transaction limits on the Fidelity Visa Naira Credit Card?

– ATM withdrawals: 8 times daily with a cumulative transaction limit of ₦150,000 or its equivalent in any currency if the transaction is done abroad.
– POS/ Web: 20 times daily with a cumulative spend limit of ₦1,000,000 or its equivalent in any currency if the transaction is done abroad or on international websites.

By |August 29th, 2015|0 Comments

What are the fees on the card?

– Cost of Card is ₦1050
– Card re-issuance fee due to expiration is ₦1050
– Card re-issuance fee due to damage, loss or theft is ₦2000
– No Annual fees
– No transaction fees on POS and Web
– Monthly Card maintenance fee of ₦250, ₦500 and ₦1000 ( Classic, Gold and Platinum Respectively)
– Monthly interest rate of […]

By |August 29th, 2015|0 Comments

How do I request for a Fidelity Visa Naira Credit?

– Go to the nearest Fidelity Bank branch and make your request

By |August 29th, 2015|0 Comments
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