Log unto Corporate Online Banking. Click on Workflowto create a transaction workflow. Click on NEWand populate the field in the popped up page. Input the Name you would like to call this specific type of transaction activity e.g. Inter-bank Naps Transfers Select Activity from the drop-down the type of transfer you would like to create this workflow pattern for [...]
No, NAPS transfer aren't instant. It takes an estimated time of 15mins.
All Corporate customers. Please note that: For organizations with multiple users (Admin/Initiator, Verifier and Authorizer) a workflow is required to be setup. For Super Admin users, creating a workflow isn't required as you can immediately begin transacting.
A transactional workflow is required to be created by all corporate organization with multiple users on Online Banking before transacting using NAPS.
Customer should enter the correct PIN or visit the nearest Fidelity bank branch for a PIN reset.
Wipe the card with dry cloth and try on another machine, if it persists, customer should request for a replacement.
Customer should request for a PIN reset in the nearest Fidelity branch
Step 1: Request for a new PIN in any of the Fidelity closest Branch Step 2: You’ll receive SMS alert with 24 hours, Slot your card into Any Fidelity bank ATM and select any random 4 digits Number and press enter. Step 3: Select “change PIN” to enter your preferred 4 digits PIN Step 4: Re-enter [...]
Simply dial *770*991# or call Trueserve number 01-4485252
A CBN’s initiative to reduce the amount of physical cash in circulation thereby encouraging the use of electronic platforms for settlement or payment for goods and services.