My770

Enjoy Increased Limit


500k

Just so you know we listened to you, we are happy to inform you that your daily transactional limit on Instant Banking has been increased from N20,000 to N500,000, your single transaction limit increased from N20,000 to N200,000 and airtime purchase has been increased from N5,000 to N20,000.

Please note that all transactions above N20,000 will require a token. This service does not require data, just have some airtime and you are good to go.

No hassles, it’s simply Instant Banking bringing you all the convenience you need right from your mobile phone.

 

Getting Started

*770# Instant Banking


*770# is a value added service that allows you perform your banking transactions effortlessly, you can complete all your transactions with nothing in your way. It’s as simple as can be. Once you have a Fidelity Bank account, you are already a step ahead. Dial *770# on your mobile phone and select Instant Banking to choose from the array of services available. Now you are ready to go!

Benefits

  • Easy, simple, fast and convenient
  • Allows you select the accounts to be used where there are more than one.
  • Service available 24 hours a day and 7 days a week
  • Daily top-up limit is N5, 000 for recharge
  • Transaction process is less than 20 seconds
  • Daily bills payment limit is N20,000
  • Dependent on full network signal from your telecom provider
  • Transactions can be done within and outside Nigeria
Features

  • The mobile number to be recharged MUST be the number that is registered with the bank
  • The service is available to Airtel, Etisalat, GLO and MTN subscribers
  • The money is deducted directly from your FIDELITY account
  • Daily top-up limit is N5, 000 for recharge
  • Minimum fund transfer limit is N1, 000 and maximum is N20, 000 daily
  • Daily bills payment limit is N20,000
  • Dependent on full network signal from your telecom provider
  • Available 24 hours a day and 7 days a week


*770# Top Up Airtime

Recharge your phone or top up for
friends & family


Ever ran out of airtime while making an important call? Or had an emergency but didn’t have airtime to make the required call? With Fidelity Instant Banking (*770#), you can recharge your phone in just a few seconds. Stay ahead, connect on the go!
recharge
How To DO SELF-RECHARGE:
To recharge your phone, dial
Dial *770*AMOUNT#

EXAMPLE:
From your phone, dial *770*1000# to recharge ₦1,000 on your phone

How To DO RECHARGE FOR A FRIEND OR FAMILY
To send airtime to a third party, dial
*770*PHONE*AMOUNT#

EXAMPLE:
From your phone, dial *770*08012345678*500# to recharge your friend's phone (what a lucky man!) with ₦500 airtime

Benefits

  • It’s quick, easy and simple to use
  • Allows you to select which account to be used for each transaction
  • Transaction process is less than 20 seconds
  • Airtime is loaded instantly as soon as the process is completed
  • Transactions can be done within and outside Nigeria
  • Airtime available 24 hours a day and 7 days a week
Features

  • The phone number where the purchase is made MUST be a number that is linked/registered with the Fidelity Bank
  • The service is available to Airtel, Etisalat, GLO and MTN subscribers
  • The money is deducted directly from your FIDELITY account
  • Daily recharge limit is N5, 000 and can be increased upon request
  • Available 24 hours a day and 7 days a week
  • Dependent on full network signal from your telecom provider
*770# Transfer Funds

Transfer money securely to ANY
Nigerian bank in seconds


Save yourself the stress and time it takes going to the bank every time you need to transfer funds for personal or business purposes. Transfer funds using 770 Instant Banking anywhere, anytime and to any bank in Nigeria. No delays, No stories. Transfers are done Instantly!
bank-t
How To TRANSFER:
To transfer funds, dial
*770*ACCOUNT*AMOUNT#

Example
From your phone, dial *770*5050123456*10000# to transfer ₦10,000. Follow the on-screen prompts and complete your transfer with your PIN or password.

Benefits

  • It’s fast, convenient and the easiest way to send money
  • *770# is available 24/7
  • The entire transaction process takes approximately 10-20 seconds
  • With *770#, you can transfer funds within Fidelity and to other Nigerian banks
  • Available 24 hours a day and 7 days a week
Features

  • Daily transaction limit of N20,000 but daily limit can be increased up to 200,000 with a letter of Indemnity
  • Works with phone numbers registered with Fidelity Bank
  • Dependent on full network signal from your telecom provider
  • Money is deducted directly from your Fidelity Bank account
*770# Dial4Cash

Get instant cash from the ATM
without your card


We all know how frustrating it is when you get to the ATM and find out you forgot your card at home. With Dial4Cash, you don't need a card to withdraw money from the ATM. It's easy, seamless and secure.
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How To GET CASH FROM ATM WITHOUT A DEBIT CARD:
Forgot your ATM at home? Yes you can still get cash with Dial4Cash by dialing
*770*8*AMOUNT#

Example
From your phone, dial *770*8*10000# for a ₦10,000 cashless withdrawl from your phone, then follow the on-screen prompts. Create a one-time PIN (OTP) then enter your PIN to get a Paycode directly from your Fidelity account to withdraw cash.

At the ATM, enter your Paycode, OTP, PIN, Amount and Phone Number to get your cash. No need for your card.


Benefits

  • It’s fast, convenient and the easiest way to send money
  • *770# is available 24/7
  • The entire transaction process takes approximately 10-20 seconds
  • With *770*transfer, you can transfer fund within Fidelity and to other Nigerian banks
  • Available 24 hours a day and 7 days a week
Features

  • Daily transaction limit of ₦20,000 but daily limit can be increased up to ₦200,000 with a letter of Indemnity
  • Works with phone numbers registered with Fidelity Bank
  • Dependent on full network signal from telecom provider
  • Money is deducted directly from your Fidelity Bank account
*770# Pay Bills

DStv, Swift 4G, NairaBet, LCC Toll and lots more!
Pay your bills at your own convenience


For most of us, the thought of paying bills is stressful; traffic, queues, delays etc. With 770 Instant Banking, you can forget all that. Paying your bills is now so easy and convenient. You don’t even need to have internet connection to pay your bills!
bills
How To PAY BILLS:
To pay a bill, dial
*770*CODE*SMART CARD NUMBER*AMOUNT#

EXAMPLE
From your phone, dial *770*1099*41234567890*5500# to pay for a ₦5500 DStv plan

 

CODE BILLER NAME ID REQUIRED
1099 DStv Smart Card Number
1098 DStv Box Office DSTV Smart Card Number
1077 Startimes Smartcard number
1088 GOTV Decoder Number
1033 Swift 4G Subscription (Swift 4G) Customer ID
1022 Enugu Electricity Distribution Company Postpaid (EEDC Postpaid) Customer Account Number
1021 Enugu Electricity Distribution Company Prepaid (EEDC Prepaid) Meter Number
1044 Ibadan Electricity Distribution Company (IBEDC Bills) Customer Account Number
1013 Kano Electricity Distribution Company Prepaid (KEDCO Prepaid) Meter Number
1014 Kano Electricity Distribution Company(KEDCO Postpaid) Account Number
1017 Port Harcourt Electricity Distribution Company (PHED) Customer Account Number
1015 Benin Electricity Distribution Company (BEDC Postpaid Payments) Customer Account Number
1011 EKEDP Prepaid Payments (EKEDP Prepaid) Meter Number
1012 EKEDP Postpaid Payments (EKEDP Postpaid) Account Number
1066 LCC toll payments LCC Account Number
1055 NairaBet Customer Reference
1068 Lagos Toll Company (LTC) Account Number
1122 Pay Airtel bills Phone Number


*770# Change/Reset PIN

Now you can change your PIN
yourself in seconds!


Do you feel your PIN is compromised and you want to change it? Or for security reasons, you just want to reset it. You can secure your transactions easily on your phone. Simply follow the steps below:
reset
How To CHANGE YOUR PIN
To change your PIN, dial
*770*00#


HOW TO Reset YOUR PIN
To reset your PIN, dial
*770*01#
and follow the on-screen prompts to complete your PIN reset


Benefits

  • Change your current PIN whenever you feel it has been compromised or disclosed to a 3rd party
  • *770# Balance Enquiry
Features

  • 100% self-service
  • Secure and convenient
*770# Balance Enquiry

Keep track and stay up to date
with every activity on your account


Keeping track of your transactions is now easy. You can check your account balance on your mobile phone using the 770 Instant Banking platform. Checking the balance on any of your accounts is now a breeze!
bubbles
How To Check you balance:
To know how much you have left in your account, dial
*770*0#
and follow the on-screen prompts.



Benefits

  • Fast, convenient and simple
  • No need to enter the banking hall or fill any forms
  • Check your account balances anywhere...

Update BVN


Update your BVN PIN instantly on your mobile phone. Absolutely no need to go to the bank or get stressed over your BVN. The simplest way to update your BVN and email details without going through the hassle of visiting the bank or ATM.
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How To UPDATE YOUR BVN:
To update your BVN, dial
*770*02#

Benefits

  • No need to fill any forms
  • Guaranteed security on your accounts
  • No need to enter the banking hall
Features

  • Instant BVN update on your accounts
*770# Block Cards

Block your cards easily and instantly
when stolen or missing


Instant Banking allows you to seamlessly block your cards when stolen or missing without having to be physically present at your branch.
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How To BLOCK YOUR CARD:
To block your card, dial
*770*03#

Benefits

  • Allows you secure your account promptly when your phone gets stolen or missing.
  • Stress-free and convenient
  • No need to enter the banking hall
Features

  • Instant security for your funds

*770# SMS and Email Alerts

Choose SMS and email alerts you want to receive


You can now determine the different categories of emails and SMS you want to receive. You can either opt-in or opt-out from receiving emails or SMS.
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How To Choose Alerts you want to receive:
To choose the type of alerts you want to get, dial
*770*02#

Benefits

  • No need to fill any forms
  • No need to enter the banking hall
Features

  • SMS/Email notification control.
*770# Instant Block

Your 911. 24/7 Guaranteed Security on Fidelity Instant Banking.


We have increased the security of your funds with a new service called “Instant Block”. From any phone you can instantly disable your phone from this service if missing. 
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How To Disable your phone
To disable your phone, dial
*770*911*08012345678#

Benefits

  • Secure your account when your phone is missing..
  • Stress-free and convenient
  • No need to enter the banking hall
Features

  • Instant security for your funds

*770# Frequently Asked Questions

All you need to know


Instant Banking is our hassle free channel for your everyday banking. No matter the type of phone, it allows you perform your banking transactions (transfer money, check account balance, pay your bills, buy airtime, ATM cardless withdrawals, block your card, update your BVN/email and lots more effortlessly without requiring you to have data (internet) on your phone.

All individual account Holders of the Fidelity Bank

· Simply dial *770# on your mobile phone
· Select 1 for Instant Banking 770
· You will be prompted to enter your Fidelity account number
· Setup a 4-digit PIN or password

Now you are ready to go! You will be prompted for the PIN/password for all transactions on Instant Banking except when you do self-recharge.

Yes. Just dial *770# and follow the on screen prompt to update your details

No, the mobile number MUST be the number that is linked/registered to your account with the bank.

Yes , the service is automatically linked to all your accounts so you can select which account to use when performing a transaction

Daily Limit ( within 24 hours) is N500,000, Individual transaction limit in 24 hours is N200,000

For enhanced security, all transfers above N20,000 will require a Hard Token.

If you have an existing hard token for online banking, it can be linked. Otherwise, you will need to visit any of our branches to get a new hard token

For protection of your funds, we have a service called INSTANT BLOCKING. Simply dial *770*911*phone number to be blocked# from any phone to immediately disable instant banking on all your accounts if your phone ever gets stolen or missing.

With Dial4cash (our ATM cardless withdrawal service), you do not need a card to withdraw money from any ATM. From the comfort of your phone, you can withdraw money from the ATM. Simply dial *770# and select Cardless for your PAYCODE

Customers dials *770#, select forgot PIN and follow the on screen prompt